Microsoft has finally revealed their new Microsoft Dynamics 365 certifications paths, by adding some new certifications and retiring or setting an expiry date on others.
So, if you wish to get one of the new Dynamics 365 certifications, but you don’t know which one would suit you best, we are here for you to walk you through all the D365 certification paths and their associated exams & exam-prep / training. First, let’s start with the obvious questions:
What are Microsoft Dynamics 365 Certifications?
Microsoft Dynamics 365 Certifications are 12+ official attestations delivered by Microsoft at the end of a paid assessment process, to acknowledge a candidate’s level of skill and proficiency in implementing, developing, administering as well as mastering the functional aspects of Dynamics 365 and its modules (Customer Relations, Finance & Operations, Supply Chain, Manufacturing, Sales and Marketing…).
Dynamics 365 certifications are organized in 3 levels: Fundamentals, Associate and Expert. The fundamental ones (MB-910 & MB-920) never expire, the associate and expert ones are only valid for a year, but you can renew them for free during the last 6 months of that year by passing the associated exam(s) on Microsoft Learn.
Microsoft Dynamics 365 certifications cost $165USD per each exam in the certification itself, except the fundamental level ones which only cost 99$.
How Do I become Dynamics 365 Certified?
To become certified on Dynamics 365 you need to choose a certification path that corresponds to your role and level of expertise, then you pay the cost & pass the required exams of that certification, Microsoft usually provides free self-led training modules as well as paid trainer-led courses, along with free official practice tests for each of those exams.
You’ll find the list of available Dynamics 365 certification paths down below:
Dynamics 365 Certification Paths List
- Dynamics 365 Fundamentals (MB-901, retired in June 2021)
- Dynamics 365 Fundamentals Finance and Operations Apps ERP (MB-920)
- Dynamics 365 Fundamental Customer Engagement Apps CRM (MB-910)
- Dynamics 365 Sales Functional Consultant Associate (PL-200 + MB-210)
- Dynamics 365 Marketing Functional Consultant Associate (PL-200 + MB-220)
- Dynamics 365 Customer Service Functional Consultant Associate (PL-200 + MB-230)
- Dynamics 365 Field Service Functional Consultant Associate (PL-200 + MB-240)
- Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate (MB-300 + MB-320)
- Dynamics 365 Finance Functional Consultant Associate (MB-300 + MB-310)
- Dynamics 365 Finance and Operations Apps Developer Associate (MB-300 + MB-500)
- Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-300 + MB-330)
- Dynamics 365 Business Central Functional Consultant Associate (MB-800)
- Dynamics 365 Finance and Operations Apps Solution Architect Expert (MB-700)
- Dynamics 365 + Power Platform Solution Architect Expert (MB-600, retired in June 2021)
Microsoft Dynamics 365 Fundamental Level Certifications
1- Dynamics 365 Fundamentals (MB-901)
This certification is set to expire at the end of June 2021. Those who hold it prove their basic understanding of Microsoft Dynamics 365, artificial intelligence, Power Platform, cloud security, cloud deployment, and more.
Those who wish to earn the credential must pass the MB-901 exam, which covers and measures their ability to identify Microsoft platform components for Dynamics, describe artificial intelligence and mixed reality, model-driven apps, and finance and operations apps.
The MB-901 exam costs $99 USD. Interested candidates can download the exam skills outline for the full and detailed list of the exam’s objectives and how much each area is weighted.
There are no prerequisites to this certification, but candidates can prepare by enrolling in the free or paid Learning Path courses. These are offered by Microsoft and help individuals develop or gain the skills they need in order to successfully pass the exam.
2- Dynamics 365 Fundamentals Finance and Operations Apps ERP (MB-920)
This certification was recently designed for candidates who have a broad understanding of the capabilities of Dynamics 365 and the fundamentals of how finance and operations apps fit into Microsoft.
This fundamental credential is ideal for those who already have a basic understanding of financial principles and information technology, but there are no official prerequisites.
In order to obtain this credential, individuals must successfully pass the MB-920 exam, which is currently available at the reduced cost of US$99 as it is in beta stage.
The exam tests candidates in their ability to describe Dynamics 365 supply chain management, Dynamics finance, Dynamics commerce, Dynamics human resources, project operations, and other shared features.
A full list of the areas that are covered in the exam is available in the skills outline. Those who do not have sufficient experience in this area may gain the necessary skills and knowledge by enrolling in the free, self-led Learning Path modules.
Please note that at the date this article was written, neither the instructor-led Learning Path course nor the official practice test were available for purchase, but this is subject to change.
3- Dynamics 365 Fundamental Customer Engagement Apps CRM (MB-910)
This credential was created for individuals to demonstrate their knowledge and working experience with Microsoft Dynamics 365 customer engagement apps.
Candidates for this certification should have some experience in IT, customer engagement, and business operations for highest success results.
Individuals are required to pass exam MB-910, which tests them on how well they can describe Dynamics 365 marketing, sales, customer service, field service, project operations, and features.
The MB-910 exam costs US$99. Candidates may prepare by downloading the exam skills outline or partaking in the free Learning Path modules.
Microsoft Dynamics 365 Associate Level Certifications
1- Dynamics 365 Sales Functional Consultant Associate (PL-200 + MB-210)
This credential verifies an individual’s ability to use Dynamics 365 to improve sales through the effective management of leads, opportunities, quotes and orders to configure product catalogs and price lists and modelling data.
Candidates for this certification should feel comfortable configuring Microsoft Power Platform and know the model-driven applications and data-modeling principles.
To earn this certification, candidates must successfully complete two exams:
- PL-200, which is currently only available in English. This exam measures an individual’s ability to configure Common Data Services, create apps through Power Apps, create and manage Power Automate, implement Power Virtual Agents chat-bots, and effectively integrate Power Apps with other apps and services. The exam costs US$165 to take.
- MB-210, which tests candidates in their ability to effectively perform configuration, manage core sales entities, and configure additional sales tools and services. The exam also costs US$165.
Preparation for the exams includes downloading the certification skills outline, enrolling in the free or paid Learning Paths, or purchasing the official practice tests for the PL-200 and MB-210 exams. These options all help interested candidates to gain the relevant skills and knowledge to be successful on the final exam and their prospective job responsibilities.
2- Dynamics 365 Marketing Functional Consultant Associate (PL-200 + MB-220)
This associate-level certification certifies a marketing consultant’s ability to implement marketing initiatives, set up organizational security, work with stakeholders, and configure Microsoft Power Platform. Candidates should have experience and knowledge in Dynamics 365 model-driven applications and data-modeling principles.
Candidates for this certification must pass two exams:
- PL-200, which is currently only available in English. This exam measures an individual’s ability to configure Common Data Services, create apps through Power Apps, create and manage Power Automate, implement Power Virtual Agents chat-bots, and effectively integrate Power Apps with other apps and services. The exam costs US$165 to take.
- MB-220, which tests candidates on their ability to configure marketing applications, manage segments and lists, create and manage marketing forms and pages, manage leads, contacts, and accounts, create and manage marketing emails, manage customer journeys, manage events and webinars, and configure Dynamics 365 customer voice. The exam is available for US$165.
Preparation for this certification includes purchasing the MB-220 and/or PL-200 practice tests, which cover all the objectives that appear on the final exam and provide detailed answers to potential questions.
Interested candidates may also benefit from enrolling in the free modules or paid course through Microsoft’s Learning Paths to gain the relevant skills and knowledge in the most important areas.
Downloading the exam skills outline also proves beneficial in order to understand all the areas and categories to be covered on the final exam and ensure proficiency in them.
3- Dynamics 365 Customer Service Functional Consultant Associate (PL-200 + MB-230)
This credential was created for consultants who are responsible for effectively configuring and implementing Dynamics 365 solutions for an organization’s customers.
Candidates for this certification should have experience as a functional consultant for at least one year, know how to work with project managers and other team members, and be able to provide effective, high quality, and reliable customer service.
In order to attain this credential, interested candidates must successfully complete two exams:
- PL-200, which is currently only available in English. This exam measures an individual’s ability to configure Common Data Services, create apps through Power Apps, create and manage Power Automate, implement Power Virtual Agents chat-bots, and effectively integrate Power Apps with other apps and services. The exam costs US$165 to take.
- MB-230 tests candidates on their ability to effectively manage cases and knowledge management, manage queues, entitlements, and service-level agreements, implement scheduling, implement omni-channel for customer service, and manage analytics. This exam is also currently only available in English and costs US$165.
Although there are no official prerequisites for this certification, Microsoft strongly encourages interested candidates to have one to three years of experience as a functional consultant.
However, individuals may also choose to acquire the necessary skills through Microsoft’s Learning Paths. Choose between the free, self-paced modules, or purchase the instructor-led courses.
The official practice tests for exam PL-200 and MB-230 are also available for purchase. Get a complete list of the areas that the exam covers by downloading the certification skills outline.
4- Dynamics 365 Field Service Functional Consultant Associate (PL-200 + MB-240)
This certification highlights a functional consultant’s skills in implementing Dynamics 365 solutions for their customers, working with project managers and other team members, and effectively managing resources.
Candidates for this certification are encouraged to have a minimum of one to three years of hands-on technical experience.
Obtaining the credential requires the successful completion of two exams:
- PL-200, which is currently only available in English. This exam measures an individual’s ability to configure Common Data Services, create apps through Power Apps, create and manage Power Automate, implement Power Virtual Agents chat-bots, and effectively integrate Power Apps with other apps and services. The exam costs US$165 to take.
- MB-240, measures a candidate’s ability to configure field service applications, manage work orders, schedule and dispatch orders, manage field service mobility, manage inventory and purchasing, and implement Connected Field Service. This exam is also currently only available in English and can be taken for US$165.
Although Microsoft recommends that interested candidates have at least one year of experience as a functional consultant implementing Dynamics 365, individuals may also choose to gain the relevant skills and knowledge through Microsoft’s free, self-led or paid, instructor-led Learning Paths.
The official practice tests for both the PL-200 and the MB-240 exams are also available for purchase. For a complete list of the areas to be covered on the exams, download the official skills outline.
5- Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate (MB-300 + MB-320)
This certification was created for supply chain management and manufacturing functional consultants, those who work with developers, solution architects, project managers, and other consultants, who already have significant experience and understanding of manufacturing industry standards, as well as configuring and implementing Dynamics 365 Supply Chain Management in order to meet the needs of their organization.
In order to obtain this credential, candidates must successfully complete two exams:
- MB-300, which measures an individual’s ability to effectively use common functionality and implementation tools, configure security, manage finance and operation data, as well as validate and support solutions. This exam is available in English and Japanese and costs US$165 to take.
- MB-320, which measures a candidate’s ability to successfully accomplish a variety of technical tasks including the configuration of Dynamics 365 Supply Chain Management and Manufacturing, managing other manufacturing processes, implementing master planning for production, and implementing other manufacturing features. This exam is currently only available in English and costs US$165 to take.
Although there are no strict prerequisites to this certification, candidates should feel comfortable and confident in the previously described technical areas prior to attempting the exams.
First-hand experience and practice in the work environment is the most effective way to gather these skills and knowledge, but Microsoft also offers training resources through free or instructor-led Learning Paths that many find extremely useful in order to gain or tune up the necessary skills.
Candidates may also benefit from purchasing the official practice test for the MB-300 exam, which cover all the objectives of the final exam to give detailed answers. (MB-320 practice tests are currently not available).
For an in-depth list of all the areas to be covered on the exam, candidates may download the skills outline.
6- Dynamics 365 Finance Functional Consultant Associate (MB-300 + MB-310)
This certification was designed to help financial consultants prove their skills in analyzing business requirements and translating them effectively in order to produce successful results for the organization in which they are employed.
The credential is ideal for those who work in finance departments and deal with accounts receivable, accounts payable, general ledger, fixed assets, budgeting, costing accounting and managements, and expenses on a daily basis.
For this reason, Microsoft recommends that those who are interested in this certification work as a finance consultant on at least one project and has some prior experience with Dynamics 365 Finance.
In order to get this certification, candidates must successfully pass two exams:
- MB-300, which measures an individual’s ability to use common functionality and implementation tools, configure security, manage finance and operation data, and validate and support solutions. The exam is available in English and Japanese and can be taken for US$165.
- MB-310, which examines how candidates are able to set up and configure financial management, implement and manage accounts payable and expenses, implement accounts receivable, credit, and revenue recognition, as well as manage budgeting and fixed assets. This exam is currently only available to take in English and costs US$165.
As mentioned, interested applicants should have a decent amount of prior experience for the successful completion of the exams, however, Microsoft also offers several training resources.
Candidates are encouraged to download the official skills outline as a checklist to ensure they have all the necessary skills before scheduling the exam.
Individuals also have the choice to enroll in the free or paid Learning Path courses and modules where they will be able to gain all the relevant information and knowledge that will be tested on the exams.
In addition, the official practice exam for MB-300 is available for purchase (MB-310 currently does not have this option).
7- Dynamics 365 Finance and Operations Apps Developer Associate (MB-300 + MB-500)
This certification demonstrates an individual’s ability to develop business logic, creating finance and operations reports and work-spaces, providing endpoints and APIs, performing testing, customizing user interfaces, monitoring performance, creating technical designs, and actively manage application life-cycle using Life-cycle Services and other tools.
Those who are interested in attaining this certification must successfully complete two exams:
- MB-300, which measures an individual’s ability to use common functionality and implementation tools, configure security, manage finance and operation data, and validate and support solutions. The exam is available in English and Japanese and can be taken for US$165.
- MB-500, which tests how effectively candidates are able to plan architecture and solution designs, apply developer tools, design and develop AOT elements, develop and test code, implement reporting, security, and optimize perform, and integrate and manage data solutions.
Candidates may download the exam skills outlines for both MB-500 and MB-300 to ensure they are comfortable with all the areas of knowledge which will be covered in the final tests.
They may further prepare by enrolling in the free or paid Learning Paths to learn all the necessary skills.
In addition, the official practice exam for MB-300 is available for purchase (MB-500 currently does not have this option).
8- Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-300 + MB-330)
Designed to demonstrate an individual’s understanding of supply chain management industry standards, those who are interested in this certification should have experience configuring and implementing Dynamics 365 Supply Chain Management to the unique needs of a target organization.
Candidates should also have experience analyzing business requirements to translate them into business processes and solutions, knowing how to integrate apps with external systems, and understanding the accounting principles and financial operations of businesses.
Holding this certification entails successfully completing two exams:
- MB-300, which measures an individual’s ability to use common functionality and implementation tools, configure security, manage finance and operation data, and validate and support solutions. The exam is available in English and Japanese and can be taken for US$165.
- MB-330, which tests how well test takers are able to implement product information management, inventory management, supply chain process, warehouse and transportation management, and master planning. The exam is currently only available in English and costs US$165.
For a complete list of all the categories to be covered on the exams, candidates may download the exam skills outline. Individuals also have the choice to enroll in the free or paid Learning Path courses and modules where they will be able to gain all the relevant information and knowledge that will be tested on the exams.
In addition, the official practice exam for MB-300 is available for purchase (MB-330 currently does not have this option).
9- Dynamics 365 Business Central Functional Consultant Associate (MB-800)
Those who hold this credential effectively demonstrate their knowledge and ability to run user interfaces, configure role centers, financial management, and overall application set up processes for businesses.
Candidates must pass the MB-800 exam, where they are tested on their ability to set up Business Central, configure financials, sales, and purchasing, and perform Business Central operations. This exam costs US$165, and its skills outline can be downloaded here.
Those who are interested in pursuing this certification may prepare by enrolling in the free or paid Learning Path courses offered by Microsoft.
These courses help individuals gain the relevant and necessary skills needed to succeed in the final exam and new job responsibilities.
Microsoft Dynamics 365 Expert Level Certifications
1- Dynamics 365 Finance and Operations Apps Solution Architect Expert (MB-700)
Those who hold this certification are solution architects or IT professionals who are comfortable using Dynamics and Power Platform, advising stakeholders and translating business requirements into secure solutions.
They should have significant knowledge and experience with platforms, tools, finance, supply chain management, manufacturing, and industry verticals.
Those who seek to attain this certification must have at least one of any of the Dynamics 365 Associate certifications prior to attempting the Expert exam.
The exam itself, MB-700, costs US$165 and measures how well candidates are able to identify solution requirements, design solution components, and define testing and management strategies for those solutions.
Interested candidates may find the full exam skills outline for downloading here. On top of competing the prerequisites, candidates may prepare for the exam by enrolling in the free or paid Learning Paths offered by Microsoft to gain all the relevant skills needed to succeed.
2- Dynamics 365 + Power Platform Solution Architect Expert (MB-600)
This unique certification, which combines Microsoft Dynamics and Power Platform is set to be discontinued in June 2021.
Those who earn this credential verify their abilities and knowledge across a variety of Microsoft skills, being able to develop, configure, integrate, structure, secure, store, and change management.
This is one of the few certifications that requires candidates to have a prerequisite. Any one of the following certifications qualifies as a prerequisite to this credential:
- Power Platform Functional Consultant Associate
- Power Platform Developer Associate
- Dynamics Sales Function Consultant Associate
- Dynamics Marketing Functional Consultant Associate
- Dynamics Customer Service Functional Consultant Associate
- Dynamics Field Service Functional Consultant Associate
On top of meeting the prerequisites, candidates must also pass the MB-600 exam, which tests how well they are able to perform solution envisioning and requirements analysis, architect solutions, and then implement said solution.
For a full and complete detailed list of all the categories covered on the exam, download the exam skills outline. The exam itself costs US$165
Microsoft offers free and paid Learning Path courses to help candidates prepare for the exam.
That’s it for Microsoft Dynamics 365 certifications, I hope this article has been useful to you. You can check out my other Microsoft Certifications articles (Azure Certification Paths, Microsoft 365 Certifications, Microsoft Power Platform Certifications, Microsoft Office Specialist (MOS) Certifications, MTA certifications) … and so much more.